Frequently Asked Questions
Proof of delivery (POD) is an instrument involved in business processes in which an invoice is issued only after the customer has confirmed the delivery’s arrival. In addition to the proof of delivery itself, you can also record the POD date, POD time, the actual quantity that arrived and the reason for possible differences in quantities. This is especially important for deliveries in which the delivery quantity varies because of the nature of the goods or for which the exact delivery quantity is unknown from the start.
You are now in a position to issue an accurate invoice based on the customer’s confirmation of goods received. It is no longer necessary to create credit memos after the fact. The reasons for deviation that occur most often in “real world” scenarios such as stock shrinkage, theft, certain characteristics of goods (volatility, for example) and transportation damage are recorded and analyzed in the system. This analysis is especially valuable when you are negotiating with forwarding agents, vendors or customers, since all deviations can be reflected.